Contact Us
Have questions, feedback, or need help? We're here for you! Choose the best way to reach us below.
General Support
Questions about using Yostranger or your account
support@yostranger.com
Response within 24-48 hours
Safety & Reports
Report inappropriate behavior, harassment, or safety concerns
safety@yostranger.com
Priority response within 12 hours
Feedback
Share your ideas, suggestions, or feature requests
feedback@yostranger.com
We read every message!
Business Inquiries
Partnerships, advertising, or press inquiries
business@yostranger.com
Response within 3-5 business days
Send us a Message
Frequently Asked Questions
How do I delete my account?+
Go to Profile → Settings → Delete Account. Your data will be permanently removed within 30 days.
How do I report someone?+
Click the flag icon during a chat or use the report button on their profile. Include details about the violation.
Why was my account banned?+
Accounts are banned for violating our Terms of Service. Contact safety@yostranger.com to appeal.
How do I get more coins?+
You can earn coins by playing games, watching ads, or purchasing them in the app.
Is Yostranger free?+
Yes! Basic features including chat, video calls, and games are completely free. Premium features are optional.
Emergency Safety Concern?
If you or someone else is in immediate danger, please contact your local emergency services first. For urgent safety issues on our platform, email urgent@yostranger.com
Our support team is available Monday - Friday, 9 AM - 6 PM (UTC). We typically respond within 24-48 hours during business days.